Our International Express Delivery service is provided by UPS and is fully trackable. Express shipping is priced at just £12.99 when you spend £75 or more (excluding clearance & sale items, and footwear supplied direct by Bettie Page, Bordello, Demonia, Funtasma, New Rock, Pin Up Couture & Pleaser), and delivery takes just 1-3 working days. Use code INT75. Make sure you select International Air Express delivery at the checkout. If you order value is less than £75, the full delivery charge will apply. Prices for this service vary depending on your location. Click here for a full list of prices and services available to your country.
Place your order before 2:30pm Monday-Friday for same day despatch. Orders placed after 2:30pm will be sent the next working day. Orders placed over the weekend will be shipped Monday (excluding bank/public holidays).
Once your order is with UPS , we'll send you a confirmation email with a tracking link for your parcel so you can follow its journey. Please check this first before contacting us about your delivery. Orders sent for delivery between Monday-Friday will be delivered by UPS and you'll be able to track your order and the confirmed delivery date via the UPS website.
Orders can be delivered to your work address if you select it at the checkout. Your order may arrive any time between 8am and 6pm and a signature may be required on receipt of your parcel. If you're not in when your parcel arrives, UPS will leave a card - This will give you details on how to pick up your order or rearrange delivery. Deliveries can't be made on bank/public holidays, so you can expect your order to arrive the next day.
PLEASE NOTE: If any items are returned for a refund and your revised order value falls below £75, the amount of the delivery discount will be deducted from the refund amount.
HEAVY ITEMS SURCHARGE
Certain items which we sell are very heavy and whilst on most occasions we will absorb any extra postal costs that these may incur, from time to time it may be that we have to impose a postage surcharge. However, this is extremely rare and you will be contacted straight away and informed of the extra charge.
Unfortunately we are prohibited from sending certain items abroad, this includes aerosol cans. Where these items have been ordered in error we will cancel them from your order and credit your online account accordingly. The rest of your order will be despatched as normal. Items with weapon shaped details such as knuckledusters and bullet belts can be delayed in transit due to extra customs checks.
DUTY & TAXES
Please note that customs authorities in most countries will charge duty/taxes on items imported from overseas. These charges vary from item to item, and country to country and are outside of our control. Please allow for these charges when your parcel arrives. If you visit the customs website in your country you should be able to find more details on any applicable charges.