The charge for International Standard Tracked Delivery is priced from £12.99. If your order value is £150 or more (excluding clearance & sale items, and footwear supplied direct by Bettie Page, Bordello, Demonia, Funtasma, New Rock, Pin Up Couture & Pleaser), delivery is FREE when you enter code INT75 at the checkout. If your order value is less than this, the standard delivery charge for your country will apply. Make sure you select International Standard Tracked Delivery at the checkout. Click here for a full list of prices and services available to your country.
Your order will be sent via our select couriers and will arrive within 6-12 working days (excluding Sundays and bank holidays) after you place your order. This service is tracked. A tracking number will be e-mailed to you within 1-3 days of placing your order. In the unlikely event your order is not delivered within this time scale, the item/s are not considered lost by our couriers until 30 working days have elapsed.
If you're not in when your parcel arrives, a card will be left telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.
Deliveries can't be made on bank holidays, so you can expect your order to arrive the next day.
PLEASE NOTE: If any items are returned for a refund and your revised order value falls below £150, the appropriate delivery charge will be deducted from the refund amount.
HEAVY ITEMS SURCHARGE
Certain items which we sell are very heavy and whilst on most occasions we will absorb any extra postal costs that these may incur, from time to time it may be that we have to impose a postage surcharge. However, this is extremely rare and you will be contacted straight away and informed of the extra charge.
Unfortunately we are prohibited from sending certain items abroad, this includes aerosol cans. Where these items have been ordered in error we will cancel them from your order and credit your online account accordingly. The rest of your order will be despatched as normal. Items with weapon shaped details such as knuckledusters and bullet belts can be delayed in transit due to extra customs checks.
DUTY & TAXES
Please note that customs authorities in most countries will charge duty/taxes on items imported from overseas. These charges vary from item to item, and country to country and are outside of our control. Please allow for these charges when your parcel arrives. If you visit the customs website in your country you should be able to find more details on any applicable charges.