Our Europe Express Delivery service is provided by UPS and is available in 2 fully trackable options: Europe Road Express (2-4 working days where available) and Europe Air Express (1-3 working days). Prices for these services vary depending on your location. Click here for a full list of prices and services available to your country.
The charge for Europe Express Delivery is priced at just £9.99 and £12.99 for Europe Air Express when your order totals £150 or more (excluding clearance & sale items, and footwear supplied direct by Bettie Page, Bordello, Demonia, Funtasma, New Rock, Pin Up Couture & Pleaser). Use code EU75. Make sure you select either Europe Road Express or Europe Air Express Delivery at the checkout.
Place your order before 2:30pm Monday-Friday for same day despatch. Orders placed after 2:30pm will be sent the next working day. Orders placed over the weekend will be shipped Monday (excluding bank/public holidays).
Once your order is with the carrier , we'll send you a confirmation email with a tracking link for your parcel so you can follow its journey. Please check this first before contacting us about your delivery. Orders sent for delivery between Monday-Friday will be delivered by UPS and you'll be able to track your order and the confirmed delivery date via the UPS website.
Orders can be delivered to your work address if you select it at the checkout. Your order may arrive any time between 8am and 6pm and a signature may be required on receipt of your parcel. If you're not in when your parcel arrives, UPS will leave a card - This will give you details on how to pick up your order or rearrange delivery. Deliveries can't be made on bank/public holidays, so you can expect your order to arrive the next day.
PLEASE NOTE: If any items are returned for a refund and your revised order value falls below £150, the applicable delivery discount will be deducted from the refund amount.
HEAVY ITEMS/UPS AREA SURCHARGE
Certain items which we sell are very heavy and whilst on most occasions we will absorb any extra postal costs that these may incur, from time to time it may be that we have to impose a postage surcharge. However, this is extremely rare and you will be contacted straight away and informed of the extra charge. UPS cannot deliver to all areas, if you order via Express UPS there might be a surcharge as not all areas are classed as easy access by UPS.
Unfortunately we are prohibited from sending certain items abroad, this includes aerosol cans. Where these items have been ordered in error we will cancel them from your order and credit your online account accordingly. The rest of your order will be despatched as normal. Items with weapon shaped details such as knuckledusters and bullet belts can be delayed in transit due to extra customs checks.