Oversized Returns

If you're sure that your item is bigger or heavier than our limits allow, unfortunately you won't be able to use our pre-paid returns service. Instead, please affix the return address label (which can be downloaded here), to your parcel and take it to your local post office or chosen delivery company drop-off point.

You will be liable for all postage charges and these are non-refundable. Remember to ask for a proof of posting certificate & keep this in a safe place as the goods remain your responsibility until they have been confirmed as delivered back to us by the carrier.