Setting Up An Account

Setting up your account is simple, just follow the steps below:

  1. Go to

  2. Click on 'sign in' at the top

  3. Under the section 'returning customers' enter the e-mail address you used when you placed your order.

  4. Click the link for 'forgotten password'.

  5. The system will now send you an e-mail asking you to set up a new password.

  6. Once this has been done your account is active and you can book in a return and print a returns label. This is done by clicking on the 'my account' section once you are logged in.