The charge for UK Standard Delivery is just £3.99. If your order value is £50 or more (*Excludes clearance & sale items, and footwear supplied direct by Bettie Page, Bordello, Demonia, Funtasma, Hades, New Rock, Pin Up Couture & Pleaser. Cannot be used in conjunction with any other offers), delivery is FREE and will be deducted automatically at the checkout. If your order value is less than this, the delivery charge is £3.99. Make sure you select UK Standard Delivery at the checkout.
Your order will be sent via Royal Mail 48HR Tracked and will arrive within 5 working days (excluding Sundays and bank holidays) after you place your order. We'll send you an email with a tracking number once your order has been despatched so that you can track your parcel on the Royal Mail website. Occasionally, some smaller items may be sent using an alternative Royal Mail service with less detailed tracking. If you require a fully tracked service we recommend using our 'Same Day Despatch' option.
In the unlikely event your order is not delivered within this time scale, the item/s are not considered lost by Royal Mail until 15 working days have elapsed.
If you're not in when your parcel arrives, a card will be left telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.
Deliveries can't be made on bank holidays, so you can expect your order to arrive the next day.
PLEASE NOTE: If any items are returned for a refund and your revised order value falls below £50, the delivery charge of £3.99 will be deducted from the refund amount.